Return & Refund Policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If something isn’t right, we’ll fix it. Here's how returns work:
Return Period
You may return your item within 14 days of receiving it. The item must be unused and in its original packaging.
How to Start a Return
- Email our team at support@carflowparts.com
- Include your order number and reason for return
- We’ll send you return instructions
Refunds
Once we receive and inspect your return, your refund will be issued to the original payment method within 5 business days.
Exceptions
Used or damaged items are not eligible for full refunds. Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
Need help? Reach out to us here.